Customer Complaint Form

We are sorry that You have a problem and we will gladly help You solve it.

We encourage You to submit a complaint via the form below.

Please complete as many fields as possible and send photos of the product.

That will help us process Your complaint form faster.

Thank You.

Customer Service Team.

CLIENT DATA

Country

Customer name / The same as on the Invoice*

Phone*

E-mail*

Date defect detected

COMPLAINED PRODUCT DATA

Product name*

Quantity*

Invoice number

Scan of the Invoice (Max file size is 2MB)

Order number*

Date of purchase

Defect/Damage Description*

ATTACHMENTS (PHOTOS OF DAMAGES)

Max file size is 2MB

ATTENTION: Attach at least one photo file in one of the following formats: .jpg, .jpeg, .png, .pdf

* I agree to the processing of my personal data by the company operating under the name Fameg Sp. z o.o. with its registered office in Radomsko, at ul. 11 Listopada 2 (97-500 Radomsko) to respond to a message sent by me via the contact form.

* I declare that I have read the Privacy Policy (https://fameg.pl/polityka-prywatnosci/) and I accept all its provisions.

Please be advised that the administrator of personal data contained in this form is the company FAMEG Sp. z o.o. with its registered office in Radomsko, at ul. 11 Listopada 2 (97-500 Radomsko)

We inform you about the right to access your data and update or amend it.
Providing data is voluntary, however, the lack of some data may prevent you from submitting this form.